Frequently Asked Questions

Frequentely asked questions

Please make sure to visit the Email entered in the checkout page and click ” Customize & Download”.

 

Important: PayPal invoice does not include the same link.

  • All personalized files are delivered instantly via dedicated Download button.

 

No. Party Blink only accepts Paypal.

  • Header text.
    Name.
    Age.
    Address.
    Day and hour.
    Decorative elements.
    Footer text.
    Fonts and colors.
  • Websites such as Befunky.com and many others, will allow your to resize images for free.

Important: Make sure that this change affects both weight and height or else the images will be distorted.

Comments

18 thoughts on “FAQ”

  1. The link in the invoice “Customize & Download” is not working. When I click on it, it takes me to another screen and I’m getting a message saying “File not found Go to Shop.” How can I get the invitation I purchased? Thanks!

    Reply
  2. Hi – I made a purchase but have not received the email with the link. I have checked my junk mail as well. Any chance it can be looked into?

    Actually, it finally came through. thank you!

    Reply
    • Hi Kelly,

      Thank you for considering Party Blink and thank you for updating your message! I’m glad everything worked as intended 🙂

      Regards,
      Party Blink

      Reply
    • Hi Sherry,

      We just added the save and load functionality to the editor.

      The data will be saved in cache memory from your device so, in other to access a saved design you must be using the same device in which it was saved in the first place.

      Kind regards,
      Party Blink

      Reply
    • Hi Brittany,

      Yes, you should be able to add images in the editor.
      Some designs include an area with a replaceable Demo photo. To your own image please use the “Add image” option at the top of the editor.

      Regarding your second question, at the moment we only support invitations in our store. All the other designs are available for free on the Theme page.
      To download please use the right-click method 🙂

      Thank you!

      Reply
  3. Hi there!

    I checked my email and received the Paypal invoice but it does not include any link? I’m I missing something? Thx

    Reply
    • Hi Veronica! Thank you for considering our site!

      That is normal as Paypal invoice will not include the link.
      You should find another invoice from our site and that one will include a direct link to the editor.

      Visual help was included in the first question at the top of this page.

      Reply
    • Hi Guadalupe,

      Thank you for ordering from Party Blink!

      Your editor link was instantly delivered to your email ” :Leq…..@icloud.com

      Please make sure to check your inbox and spam folder.

      Kind regards,
      Party Blink

      Reply
    • Hi and thank you for your order, Sally!

      Please click the Load button to access your saved invite and make all the changes you need.
      You must be using the same device where the customization was saved.

      Hope this helps!

      Reply
    • Hi and thank you, Grace!

      Please check the Email entered while checking out.
      If it helps, we included an image in the first FAQ at the top of this page.

      Kind Regards,
      Party Blink

      Reply

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